How to Access Order/Kitchen Printing Settings
The Order/Kitchen Printing tab allows you to define exactly how orders are sent to, handled by, and printed in your kitchen or preparation areas.
[1] Log in to your Figure Manage
[2] In the left-hand navigation sidebar, click on Settings to expand the menu.
[3] Select Receipt from the sub-menu options.
[4] Click on the Order/Kitchen Printing tab located in the top navigation bar.
💡 Tip: You can see a preview of your changes in real time in the receipt displayed on the page.
General Order/Kitchen Settings
This section controls the overarching behavior of how orders interact with your kitchen printers and ticket workflows.
Enable Order Button: Configure if the ORDER button is displayed on the POS terminal – a button which sends orders to the kitchen
Automatically Print Check Receipt Upon Order: Toggle whether a physical check receipt generates automatically the moment an order is sent to the kitchen (to a printer or KDS)
Enable Void Receipts: When checked, a void receipt will automatically print to the kitchen whenever an item or an entire order is voided.
Enable Coursing: Turn this on to manage and group items by specific courses.
Send All Outstanding Items upon Order: When using the 'Simple (Separator)' coursing type, when this is enabled, all courses are printed. When disabled, only the first/next course is sent to the kitchen upon pressing the Order button.
Automatically Order Un-ordered Items upon Payment: Automatically pushes any remaining un-sent items to the kitchen as soon as payment is processed.
Order/Kitchen Printing Settings
Use these settings to customize the layout, text size, and specific details that appear on the physical kitchen tickets to improve back-of-house efficiency.
Ticket Layout & Formatting
Add Extra Space on Top: Adds an extra inch of blank paper at the top of the ticket (useful for hanging clips/rails). This is configurable for each printer type.
Sort Items By: Choose the order in which items appear on a single ticket – by default – based on the time of their input in the POS, by a seat number or alphabetically
Larger Text for Items Section / Assignment: Adjust font scales to make crucial data easier to read in busy kitchen environments.
Visibility
Display Guest Count & Include Item Count: Toggles whether the total number of guests or specific item tallies are printed.
Highlight Order Number: Prints the last digits of the Order # at the very top in a large font for quick identification.
Highlight Assignment at the bottom in red: Specific to line printers only.
Highlight Customer: Specific to kitchen printers only; emphasizes customer name.
Highlight 'Delivery Partner': Display the selected 'Delivery Partner' on top of the receipt.
Highlight 'Source' for External Online Orders: Displays delivery platforms or external online ordering origins clearly at the top of the receipt.
Highlight Unordered Modifiers
Displaying Modifier Group Name: Grants fine-tuned control over how custom modifier requests stand out on the ticket.
Add checkboxes next to items: Highly recommended for expeditors to check off items as they are prepared.
Time & Notes
Display Order note on Order/Kitchen Receipts: Ensures custom instructions or customer notes are printed clearly for the chefs.
Display Estimated Ready Time for ASAP Orders
Ready/Scheduled Time Position: Choose if and where (Top of Receipt, Bottom of Receipt) scheduled times should print.