The Special Pricing report provides an overview of special pricing applied to orders, including discounts and premiums. It helps you track how often different pricing adjustments are used and their total financial impact.
It is available in Figure Manage (web) and in the Figure POS app on iPad.
How to access the report
You can access the Special Pricing report in either of the following:
Figure Manage: Navigate to Reports in the left-hand menu, then select Special Pricing under General.
POS (iPad): Go to Main Menu (top let corner) > Reports and select Special Pricing.
Filtering the report
You can narrow down the results using the following filters:
Date range – Select the period you want to review using the date picker in the upper-right corner. You can also use the arrows to move to the previous or next date range.
Location – Select a specific location or choose All Locations to include data from all locations (this is applicable only for Figure Manage, the POS always shows the current location).
Understanding the report
The report is divided into three tabs:
Summary – Provides an overview of all special pricing applied within the selected period.
Employee – Allows you to review special pricing associated with individual employees.
Log – Provides a log of special pricing activity.
Summary tab
In the Summary tab, you can filter the report by date range and location.
The report displays special pricing grouped into two main categories:
Discount(s) – Discounts applied to orders, such as promotional or employee discounts.
Premium(s) – Additional charges applied to orders, such as delivery fees.
Each category can be expanded to see individual pricing types and their details.
The table contains the following columns:
Column | Description |
|---|---|
Pricing Type | The name of the applied discount or premium. |
Amount | The discount percentage or additional charge amount. |
Count | How many times the pricing type was applied. |
Total $ | The total financial impact of the applied pricing type. |
The report also displays a Total row at the bottom, summarizing the overall count and financial impact of all listed discounts and premiums.
Understanding the totals:
Discounts are displayed as negative amounts because they reduce the order value.
Premiums are displayed as positive amounts because they increase the order value.
Some pricing adjustments may have a total of $0.00 – for example when they were refunded
Employee tab (Figure Manage only)
Shows the same information grouped by team member. Select the - next to a name to collapse their details. On the iPad, the employee breakdown appears at the bottom of the Summary.
Log
Lists every discount or charge one by one, with:
Time: when it was applied
Order #: the order number
Service: where the order was placed (for example, Terminal 1)
Assignee: the team member the special pricing was assigned to
Admin: the person who approved the special pricing
± Pricing: the name of the discount or charge
Type: Order Level (applies to the whole order) or Item Level (applies to specific items)
Total: the dollar amount
