Your customers can pay for the entire order at once, or they can split the check. It's up to you whether you split it before or upon payment.
How to initiate the SPLIT-PAY
[1] Open the order you want to split the check for and hit the CHARGE button
[2] Then, hit the SPLIT-PAY button
[3] In this step, choose how you’d like to split the payment: ADD CUSTOM, SPLIT EVENLY, SPLIT BY ITEMS, or SPLIT BY SEAT.
See below for instructions on how to process each option.
Split Payment Methods
Split Payment method 'ADD CUSTOM'
This method allows you to charge a custom amount for each guest.
Split Payment method 'SPLIT EVENLY'
This method allows you to split the check evenly into as many parts as you need.
Example: If the order should be split among 3 guests, select 3. Three checks will be created, each with an equal amount.
Split Payment method 'SPLIT BY ITEMS'
'SPLIT BY ITEMS' allows you to select the specific items to be charged to a check.
You can either select SELECT ALL to include all remaining items, for example:
Or, you can add items to the split individually by tapping them on the left side:
You can charge a split immediately by selecting CHARGE SPLIT – the normal , or print the check and charge it later by selecting PRINT CHECK & PROCEED.
Split Payment method 'SPLIT BY SEAT'
This method allows you to split the order based on the seats assigned to each item.
To split a check by seat, you must first have seats assigned to the items. (To do this, Seat Management must be enabled for your account. Learn how to enable and use the Seat Management in this article.)
Once there are seats assigned to each item, you will see the option to SPLIT BY SEAT after initiating the SPLIT-PAY.
The checks will be created based on the assigned seat numbers, allowing each guest to easily pay for their own items.
By each split, you can see the number of seat and number of items in that split.
Reviewing and Managing Splits
View items in a Split
On the Split Review screen (shown below), you’ll see a list of all the splits you’ve created. Tap any row to view the items included in that split.
Print all Splits
By selecting PRINT SPLITS, checks for all splits will be printed.
Print / Re-print a Check (Split)
You can also reprint the check for a split or delete or void the split at any time.
Void or Remove a Split
Already paid splits can be voided, unpaid splits can be removed.
Charge Splits
Selecting CHARGE (or CHARGE NEXT if any of the splits have already been paid) at the bottom will charge each split one by one. You can select a different payment method for each split if needed.
The rest of the payment process is the same as usual.
If you need any assistance, let us know at support@figure.dev.