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Grubhub & UberEats Menu Synchronization

Grubhub & UberEats Menu Synchronization

Figure Manage lets you sync and edit Grubhub and UberEats menus from one platform. Menu changes are pushed to both services after clicking Sync, with most details synchronized automatically.

In this article, you will learn

Manage all your menus from one place. With our Grubhub & UberEats integration, it is possible to create and adjust Grubhub & UberEats menus from Figure Manage, eliminating the hassle of configuring them independently on their respective platforms.

If you don't have Grubhub or UberEats integrated with Figure yet, reach out to us at support@figure.dev.

Let's consider that you already added your items and categories in Figure Manage (see how in this article). Now, let's see how to add these items to Grubhub or UberEats platforms via Figure Manage.

First of all, make sure that you have Hours of Operations [HOO] enabled – with disabled HOO, changes will not propagate to Grubhub or UberEats. If HOO are enabled, continue by taking the steps below:

[1] Go to Figure Manage > Management > Sales Input > Online Ordering

[2] In the service picker on the left, select the Grubhub or UberEats API integration service


[3] In this step, you can create folders such as Beverages, Lunch, Appetizers, etc. (Steps of adding the folder and items are the same as when creating a sales input for Make It Butter)

[4] When folders are created, click Add Items and add items from the right side to the left side to each folder.

[5] When you are done click Save.


[6] Important!: To make sure this menu is propagated to Grubhub or UberEats website, it is necessary to click the Sync button


It might take about 10 minutes for the new menu and menu changes to be reflected on the Grubhub or UberEats website.


How to edit Grubhub & UberEats menu

You can always make changes to the Grubhub and UberEats menu.

[1] Go to Figure Manage > Management > Sales Input > Online Ordering

[2] Celect the Grubhub od UberEats menu in the service picker on the left and make any changes

[3] You can remove items, edit folders, add items, reorder items and folders, etc.

[6] Important!: To make sure this menu is propagated to Grubhub or UberEats website, it is necessary to click the Sync button

Please note, if you once synchronize the menu from Figure, you should keep editing the menu via Figure. If you edit the menu on the third party platform, upon next synchronization, the menu created in Figure will override the changes made on the Grubhub or UberEats platform.


What is being synchronized upon using the Sync button

Not only the menu itself is being synchronized with the third party platforms. See the table below that shows what is being synchronized from Figure to Grubhub and UberEats platforms – what is not listed below is not synchronized.



Grubhub

UberEats

SALES INPUT



Hours of Availability

synchronized

not synchronized

Folders

synchronized

synchronized

Items

synchronized

synchronized




ITEM DETAIL



Active / Inactive

synchronized

synchronized

Pricing Type (except Unit Based and Catering)

synchronized

synchronized




Options



Option

synchronized

synchronized

Nested Groups

synchronized

synchronized

Preset

synchronized

synchronized

Multi

synchronized

synchronized




Taxes



Tax

synchronized

synchronized

Active

synchronized

synchronized

Embed

synchronized

synchronized




Aggregator Price Overrides

synchronized

synchronized




Additional info



Product Desrctiption

synchronized

synchronized

Image

synchronized

synchronized

Multiple Pieces

synchronized

synchronized

Contain Alcohol

synchronized

synchronized




MODIFIERS



Modifier Group

synchronized

synchronized

Modifier

synchronized

synchronized

Group Name

synchronized

synchronized

Active

synchronized

synchronized

Exclusion

synchronized

synchronized

Min. Selection

synchronized

synchronized

Max. Selection

synchronized

synchronized

Priced as a Group

only if the group price is $0, Grubhub platform does not support this feature fully as it is in Figure

only if the group price is $0, UberEats platform does not support this feature fully as it is in Figure




LOCATION DETAIL



General Hours of Operations

synchronized

synchronized




ONLINE ORDERING SETTINGS



Delivery Hours of Operations

synchronized

synchronized

Pickup Hours of Operations

synchronized

synchronized




PRICE ELEVATION



Configured in the integration's service detail (Location & Service)

synchronized

synchronized

Configured in the item detail

synchronized

synchronized






Examples of what is NOT synchronized that you should be aware of:

  • Special Pricings (discounts)

  • Temporary Hours of Operations

  • Item / Modfier Group / Modifier display name


Tips what to see next:

  • Price Overrides for Grubhub & UberEats: Adjust item prices for your Grubhub and UberEats platforms relative to the prices set on POS or Make It Butter. Adjust prices individually or apply percentage increases across the menu with ease. Manage it all seamlessly on Figure Manage and sync directly to your aggregators.